Explore every Sixto workflow

Travel details

Keep flight landing and expected property arrival separate when planning a guest’s welcome. The travel record belongs to the stay, so staff and guests can supply useful journey details without changing the booking dates.

Before you start

Editing travel requires reservation editing permission. The guest can edit through their signed link while the stay is open.

  1. Use Travel on the reservation to keep the journey with the correct guest and unit. Guests can also add details through their signed stay link while the stay is open.

    Open the stay’s travel record
    Travel details
    1 / 3
    Garden studioAlex Rivera · A-104
    3 nights
    Garden studioAlex Rivera · A-104
    3 nights
    Travel detailsDraft
    GuestAlex Rivera
    Stay dates23 Oct → 26 Oct
    Reservation
    Guest and assigned unit
  2. Choose Flight or Other, enter the known flight, landing and departure details, and record expected property arrival as a separate time. Airport transfer time can make these different; a landing time should not stand in for the guest’s arrival.

    Capture both arrival times
    Travel details
    2 / 3
    Alex Rivera · Fri 23 Oct
    Departure

    Flight AV 8420

    Bogotá to Medellín
    13:10
    Landing14:05Arrival at the airport
    Garden studio15:30Expected at the property
    Travel details saved
    Property arrival
    Expected at the accommodation
  3. After saving, compare the reservation’s travel record with daily planning. The expected property arrival supports the welcome plan; travel details do not change confirmed booking dates or approve an extra.

    Use the saved arrival plan
    Travel details
    3 / 3
    Property arrival
    Flight lands

    Today’s arrival plan

    At the airportFlight arrival
    14:05
    Pickup hintA service for the team to consider
    Review
    Welcome AlexExpected property arrival
    15:30
    Expected arrival
    Travel record
    Saved with the stay

Check the result

The reservation shows flight details and expected property arrival separately; daily planning uses the saved property arrival.

Limits and prerequisites

Travel hints do not approve an extra, change booking dates or send a guest message. Flight information is personal data and is pruned after the configured retention workflow.