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Email inbox

Work connected mailbox messages with mailbox access rules. Keep the sender and original attachment beside the classification. Link follow-up work deliberately so the task can be traced to its source without widening mailbox access.

Before you start

The mailbox must be connected and your account must have access to it.

  1. Open Inbox > Email. Open a message to review its classification, assignment and linked records.

    Inspect the incoming message
    Email inbox
    1 / 3
    Sender
    Garden Laundry
  2. Use the available actions to create or link a task and review attachments. Mailbox rules still limit who can read each message.

    Link its operational follow-up
    Email inbox
    2 / 3
    Assignment
    Sofia
  3. Check sender, classification and linked task or record before working an email. Inspect the attachment in its permitted workflow rather than assuming classification is correct. The email shows its classification, assignment and linked task or records within the mailbox’s access rules.

    Compare with the original file
    Email inbox
    3 / 3
    Attachment
    laundry-invoice.pdf

Check the result

The email shows its classification, assignment and linked task or records within the mailbox’s access rules.

Limits and prerequisites

Automatic classification does not prove the extracted content is correct. Review the source attachment.