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Staff-created bookings

Create a reservation using the actual dates, physical units and guest details the team intends to host. Availability conflicts and existing stays deserve attention before saving, so the calendar and payment history remain understandable.

Before you start

Creating bookings needs the relevant booking permission. Review property, units and source ownership first.

  1. In Bookings, use the new-booking action with actual dates, units and guest details. Review the proposed price and payment expectations while the information is still being prepared.

    Enter the intended stay
    Staff-created bookings
    1 / 3
    Garden studioAlex Rivera · A-104
    3 nights
    ReservationDraft
    GuestAlex Rivera
    PropertyGarden studio
    Arrival23 Oct
    Departure26 Oct
    Guest total900,000 COP
    New booking
    Dates, units and guest

  2. Check whether the guest or stay already exists before proceeding past a conflict. Creating another record does not resolve unit availability and can leave the team with duplicate work.

    Resolve availability conflicts
    Staff-created bookings
    2 / 3
    Unit availabilityFor review
    Property2324252627Garden studioAlex Rivera · 3 nightsNext arrival
    Departure11:00Arrival15:00Next arrival15:00
    A-104 · Check before proceeding
    Existing records
    Check for the same stay

  3. Open the saved stay and compare its dates and units with the calendar. Payment history is a separate source of evidence, and unresolved imported differences still need follow-up.

    Read the saved reservation
    Staff-created bookings
    3 / 3
    Garden studio2 guests · 3 nights
    For reviewGuest Alex RiveraProperty Garden studioSource Direct
    Arrival · 15:0023 Oct
    Departure · 11:0026 Oct
    Financial summary
    Accommodation840,000 COP
    Cleaning fee60,000 COP
    Guest total900,000 COP
    ReferenceA-104
    PaymentPending
    Reservation
    Saved dates and assigned units

Check the result

The saved reservation shows its dates, assigned units and payment history, and the calendar reflects its recorded booking state.

Limits and prerequisites

Creating a stay is not proof of a card payment. A source transfer is not a new reservation.