Payment links

Make the next payment easy to ask for

Send a clear payment request, give the guest a link and follow the result from one place, for a stay or a standalone payment.

SimpleA link for the guestPut purpose and amount in the request.
VisibleA result for the teamFollow open, paid, expired and cancelled links.
FlexibleWith or without a stayHandle reservation and standalone requests.
[ KEY FEATURES ]

Payment links, with Sixto

A clear request

Put the payment in context

Choose the guest, purpose, amount, currency and expiry. Use an eligible stay balance or create a standalone request when no reservation is involved.

  • Guest language on the request
  • Approval for amounts above your threshold
From sent to paid

See what actually happened

Keep the payment result next to the request. Supported stay-balance payments can be followed through to the remaining balance.

  • Open and paid states
  • Payment result available from the link
A useful lifecycle

Stay in control after sharing

Resend an open request without generating a second link. Renew an expired request or cancel a link that is no longer needed.

  • Email, supported conversation or copied link
  • Expiry and cancellation in the list
[ HOW THE WORK SPLITS ]

What Sixto does, and what stays with you

What you can do in Sixto
Keeps link status and payment result together
Reuses an open link when you resend it
You decide
The amount, purpose and recipient
Approvals, renewal and cancellation
Inside the product
Alex RiveraStay balance
01Done
Payment emailReady to share
02Done
Valid untilFri 23 Oct
03Done
3 recorded items · 0 needing attention
[ ASK SIXTO ]

Ask in Spanish or English. Sixto answers and acts.

Ask about the product or bring the relevant record into the conversation. Available tools follow your permissions.

Can I request payment without a booking?What happens when a payment link expires?
Can I request payment without a booking?
Yes. A standalone payment link can have its own guest, purpose, amount and expiry. The list shows its status alongside reservation payment requests.
Link createdStay balance request10:05
Shared by emailSent to Alex10:08
PaidPayment result recorded10:24
Explore the featureRead the guide
Ask Sixto anything…
Payment links

Alex receives one request for the remaining stay balance. The team can see when it is open and when payment is recorded, without treating an email as proof of collection.

Also included

Put the payment in contextChoose the guest, purpose, amount, currency and expiry. Use an eligible stay balance or create a standalone request when no reservation is involved.
See what actually happenedKeep the payment result next to the request. Supported stay-balance payments can be followed through to the remaining balance.
Stay in control after sharingResend an open request without generating a second link. Renew an expired request or cancel a link that is no longer needed.

Before you start

The guest says they paid, but the link is not Paid.

Inspect the payment result and provider status before requesting payment again. An unresolved or delayed outcome can still settle. Never create a replacement charge simply because the browser closed.

What should I verify?

Open the paid result and, for a supported stay-balance payment, check the remaining balance.

What does not happen automatically?

A sent link is not a paid charge or an issued invoice. Airbnb stays use the supported Airbnb collection workflow, not an external payment link.

More about Payment links

Scope Sixto brings reservations, guest check-in, SIRE, TRA and DIAN invoicing workflows together for Colombian hospitality teams. Manage channel connections with Sixto, coordinate guest verification, compatible smart locks, cleaning, staff hours and finance. Reporting, invoicing and connected services require the relevant setup and permissions.

How it works, step by step

Payment links

Request payment for a reservation or a guest without a booking, and verify the actual payment result.

  1. Open Money > Payment links and choose New payment link. Select the reservation, or choose Not for a reservation for a standalone request.
  2. Check property, guest name/contact, language, purpose, amount, currency and expiry. Use Stay balance only when Sixto offers it for that stay and a balance is due.
  3. Follow Open, Paid, Expired or Cancelled in the list. Resending an open link reuses it; renewing an expired link replaces the old one. Cancel through the link’s supported action when the request is no longer needed.

The link appears as Open, Paid, Expired or Cancelled. A supported stay-balance payment has a separate recorded payment result and remaining balance.

A sent link is not a paid charge or an issued invoice. Airbnb stays use the supported Airbnb collection workflow, not an external payment link.

Walk through the steps Open the guide (sign-in required)