Electronic invoicing software for hotels in Colombia: eight options to evaluate

What it is

Electronic invoicing in Colombia is a document and validation workflow, not simply a PDF attached to a reservation. DIAN describes several software routes, including its free service, a technology provider and own development. The issuing business must complete the applicable enablement and numbering setup. Hospitality adds another layer: the guest may differ from the buyer, a stay may include several services, and a correction must remain connected to the original transaction. A PMS can organize those inputs while another service handles the electronic document. Accounting software may issue correctly but still require a separate hotel connection. This guide evaluates those boundaries. It does not determine a property’s tax treatment or whether a particular service qualifies for an exemption; those rules need to be established before configuring the software.

Understand the market

Summary table

Scroll the table horizontally to compare all criteria. Each product links to its detailed assessment below.

Evaluate the whole path from stay to accounting

1. Issuing identity: identify the legal business that invoices each stay, its numbering and the software operating mode. A portfolio is not automatically one issuer.
2. Hospitality handoff: demonstrate buyer details, room charges, additional services and links back to the reservation without retyping.
3. Validation evidence: distinguish a draft, provider receipt, DIAN result and delivery to the buyer. Ask to retrieve the electronic document.
4. Corrections: show credit notes, rejected documents and uncertain responses without issuing a duplicate invoice.
5. Accounting fit: involve the accountant in tax codes, accounts, payment allocation and the closing-period export or integration.
6. Operational support: agree who handles reception questions, provider failures, credential renewal and changes in the technical requirements.

We checked published product scope and official setup guidance. We did not verify provider certification status, run live invoices or test every PMS connector. “Requires confirmation” identifies a procurement question, not proof that a feature is absent.

Sixto: the hospitality workflow around invoicing

Best for: Operators connecting invoicing to daily hospitality

Sixto is an option for operators who want invoicing to sit beside the reservation, guest information and daily team work. It connects to MATIAS for electronic document workflows rather than presenting itself as the Colombian tax authority or an independently certified issuer. This distinction matters when evaluating a complete operation: the front desk needs the right stay and buyer context, while the electronic submission needs valid organization configuration. Consider Sixto when the goal is to reduce handoffs between hospitality tools and the invoicing process. Confirm live sending, credentials and the issuing business’s setup before treating a prepared document as ready to issue.

Ask for a demonstration covering a draft, an accepted result, a rejection and a credit note. Confirm which tasks belong to your team and which to the integration. Sixto’s first position is the publisher’s disclosed preference, not an independent award. Accounting scope and exports should be checked with your accountant. [4]

Source: Sixto · Reviewed 17 Oct 2026

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LobbyPMS: hotel charges into electronic documents

Best for: Hotels using a reception-centered PMS

LobbyPMS documents Colombian electronic invoicing from information already recorded in its hotel system, including reservation charges and consumption. It also lists credit notes and supporting documents. This makes it a practical candidate for a hotel seeking a reception-centered workflow with invoicing in the same product. The most useful demonstration starts before the invoice: enter the accommodation and an additional service, identify the buyer and follow the result into the accounting process. Evaluating that sequence reveals whether the hotel’s staff can complete the work consistently, rather than merely confirming that an invoice button exists.

Confirm the exact Colombian invoicing package, onboarding responsibility and accounting integration. Demonstrate a changed buyer and a correction after issue. Do not infer a full financial-management replacement from an invoicing feature; review the accountant’s required reports, records and reconciliation separately. [5]

Source: LobbyPMS · Reviewed 17 Oct 2026

Compare LobbyPMSarrow_forward

Alegra: invoicing with an accounting-oriented workflow

Best for: Small businesses prioritizing finance-team usability

Alegra offers cloud invoicing for Colombia with customer and product records and collaboration with an accountant. Its help documentation shows DIAN approval or rejection status and requires the account to be enabled for electronic invoicing. It is a relevant candidate when the business wants a general invoicing environment that the finance team can use across services. A hotel should evaluate how the stay information enters that environment: manually, through an existing connector or through a separately scoped integration. The product’s Colombian invoicing capability and the hotel’s booking connection are two different facts to verify.

Ask your accountant to review the proposed plan and demonstrate the daily handoff from reception. We did not establish a specific native hotel connector in this research. Confirm any promised integration, the ownership of customer records and how corrected documents appear in the books before committing to migration. [6] [7]

Source: Alegra · Reviewed 17 Oct 2026

Siigo: connecting invoicing to an established finance system

Best for: Hotels keeping Siigo as the finance system

Siigo’s developer documentation describes creating sales invoices through its API and sending them to DIAN and the buyer, with manual submission alternatives in Siigo Nube. This is useful evidence for a hotel whose accounting team already works in Siigo and wants to connect hospitality data to that environment. An API creates a technical route, but it does not establish that your PMS has a finished connector or that all hotel scenarios are mapped. Start with the finance process you want to preserve, then evaluate the actual integration offered by the PMS vendor or implementation partner.

Require the precise connector name, supported document types and reconciliation method. Demonstrate what happens if DIAN rejects a document after the reservation system has marked it invoiced. Confirm commercial API access and who maintains the integration. A working invoice example is only the beginning of a reliable month-end process. [8] [9]

Source: Siigo · Reviewed 17 Oct 2026

Loggro: compare the accommodation and invoicing packages

Best for: Hotels evaluating operations and business systems together

Loggro has a Colombian accommodation offering as well as documented electronic-invoicing services. Its accommodation feature table lists electronic invoicing with an additional cost, making package scope a concrete part of the buying decision. It also documents web services for invoices and credit and debit notes. Consider Loggro when hotel operations and the wider business system are both under review. Ask the supplier to demonstrate the exact combination proposed for your property, because a portfolio of products under one brand does not by itself show how reservations, sales, accounting and reporting share data.

Separate the PMS quote, invoicing charges and any accounting or POS connection. Use Colombian documentation: material describing Mexico’s CFDI or SAT does not establish DIAN coverage. Demonstrate service charges, a rejected invoice and the resulting accounting entry in the specific package being sold. [10] [11] [12]

Source: Loggro · Reviewed 17 Oct 2026

World Office: a finance-led comparison

Best for: Finance teams choosing the accounting backbone

World Office presents Colombian cloud accounting and electronic invoicing alongside inventory, POS and API capabilities. It belongs on the shortlist when the accountant or finance department is choosing the business system and hotel operations will feed it. The main evaluation question is the connection between the guest-facing operation and the financial record. A broad accounting platform can be a good fit without being a hotel PMS, provided the handoff is clearly designed. Use a representative stay to test customer details, service lines, payment allocation and the documents needed for the close.

We did not verify a particular native hotel connector. Ask for the exact edition, API or import route, implementation scope and historical export. Review the proposal with the accountant and reception together. Do not assume that capabilities advertised across the product family are included in every commercial package. [13] [14]

Source: World Office · Reviewed 17 Oct 2026

MATIAS API: infrastructure for a technical integration

Best for: Software teams and supported custom integrations

MATIAS API describes a REST interface for Colombian electronic invoicing, a sandbox and a Software Propio operating model. It is infrastructure to integrate into another application, not a replacement for reception, reservations or accounting by itself. That makes it relevant to software teams and operators with an implementation partner who need to connect an existing workflow. Its stated operating model is important: do not casually relabel it as a DIAN-authorized technology provider. Establish the issuing business’s enablement, document configuration and responsibilities according to the actual arrangement before production use.

Budget for implementation and ongoing support, not only document capacity. MATIAS says API support is directed to developers and software houses rather than their end customers. Confirm who supports your front desk, monitors failed documents and updates the integration. Use the sandbox to prove corrections and uncertain responses before activation. [15]

Source: MATIAS API · Reviewed 17 Oct 2026

DIAN’s free service: the essential baseline

Best for: Small operations with manageable direct invoicing

DIAN provides a free electronic-invoicing service and describes access to a no-cost digital signature certificate for users of that service. It is an important baseline for a small accommodation business that can manage invoicing directly. The value of paid software should be compared with the extra work it removes or the financial workflows it connects, rather than assuming electronic invoicing always requires a paid subscription. The official service is not a hotel reservation system. Evaluate how reception will transfer the correct buyer and service information and how the accountant will reconcile the resulting documents.

Complete the official enablement and numbering steps, and assign an owner for daily invoicing. Assess staff time, data entry and correction handling against the proposed paid alternative. Keep authorized access and document continuity clear when changing systems. A free software price does not remove the operating work around each invoice. [2] [16]

Source: DIAN: servicio gratuito · Reviewed 17 Oct 2026

Read the DIAN guidearrow_forward

Three sensible buying routes

Choose the system boundary before comparing subscriptions. These examples are illustrative and do not describe actual customers.

From product selection to a controlled launch

1. 01

   Define the issuer and document rules

   With the accountant, identify the legal business that issues each type of sale, the numbering configuration and the treatment of services. Separate guest identity from buyer identity where needed. Document the intended software operating mode and complete the applicable official setup. Do not let a default configuration decide the hotel’s commercial or tax model.

2. 02

   Map the hospitality data

   Choose where buyer records, service lines and payment information originate. Map the reservation to the invoice and define what happens when staff change dates, charges or the buyer. Demonstrate these cases in the proposed product. Keep the process understandable for reception, including the difference between preparing a document and issuing it.

3. 03

   Test results and corrections

   Use the supplier’s appropriate test process to demonstrate successful validation, rejection, correction and an uncertain response. Check the electronic document, buyer delivery and accounting result. Establish duplicate prevention and ownership of failures. A receipt from an API is not enough: the team needs to know the document’s actual outcome and how to investigate it.

4. 04

   Cut over and reconcile

   Agree the transition date, numbering continuity, historical access and responsibilities between old and new systems. Train reception and finance together. Reconcile an initial operating period from stay charges through issued documents and accounting. Keep a backup person able to retrieve evidence and handle exceptions, and review unresolved items before expanding the rollout.

Compare total cost by role, not by invoice count alone

DIAN’s free service establishes a real no-subscription baseline. Paid proposals may charge for software scope, users, issuing businesses, document packages, implementation, API access or separate modules. Ask what happens when limits are reached and whether certificates, renewals, support and exports are included. Use one written description of your hotel and document volume for all quotes.

An API’s unit cost cannot be compared directly with a staffed reception workflow or an accounting suite. Include development, maintenance, data migration and the labor of correcting failures. For a PMS bundle, identify the invoicing component and the accounting connection separately. We omit numerical price rankings because the relevant package and operating responsibility differ across these options.

Demo checklist

Questions

Official sources

Official product documentation and authority sources reviewed for this guide. Features, eligibility and commercial terms should be confirmed for your property.

1. [1]DIAN: becoming an electronic issuer www.dian.gov.co
2. [2]DIAN: free electronic-invoicing service www.dian.gov.co
3. [3]DIAN: official setup instructions micrositios.dian.gov.co
4. [4]Sixto holasixto.com
5. [5]LobbyPMS lobbypms.com
6. [6]Alegra www.alegra.com
7. [7]Alegra ayuda.alegra.com
8. [8]Siigo developers.siigo.com
9. [9]Siigo developers.siigo.com
10. [10]Loggro loggro.com
11. [11]Loggro developer.loggro.com
12. [12]Loggro universidad.loggro.com
13. [13]World Office www.worldoffice.com.co
14. [14]World Office www.worldoffice.com.co
15. [15]MATIAS API matias-api.com
16. [16]DIAN: servicio gratuito www.dian.gov.co

Keep reading

• Understand DIAN electronic invoicing
• Explore Sixto’s invoicing workflow