What the provider describes
These are summaries of the provider’s own published pages, checked on the date above. They are not an independent service audit. Ask the provider to confirm the scope for your property.
- Hotel reservation management.
- Connected distribution channels.
- Guest accounts and operating reports.
Start with your operating model
Use a hotel-day scenario if you manage rooms, reception shifts and additional services. Include the staff roles who check guests in, collect payments and close the day.
Questions to take to a demonstration
Use real cases from your property. A successful demonstration should show the result, the person responsible and what happens when a step fails.
How do you close a reception shift?
Follow an extra charge, a split payment and a correction. Check which records the next shift and accounting team receive.
How are room moves recorded?
Move a guest between rooms and revise the stay dates. Check housekeeping, access instructions and the availability sent to channels.
Which local workflows are configured?
Ask for a demonstration for your country and property type. Confirm the reporting provider, responsibilities and support contact in writing.
How to read this evaluation
We publish Sixto, so this is our evaluation framework rather than an independent ranking. A feature not mentioned here is not necessarily absent. Confirm availability, permissions, integration scope and support directly with each provider.
Before changing a system
- List upcoming reservations, physical units, guest balances and the channels that publish availability.
- Agree on the system of record and test changes with one property before a wider move.
- Export and reconcile guest records and reporting evidence. Define a rollback owner before switching channel control.