What the provider describes
These are summaries of the provider’s own published pages, checked on the date above. They are not an independent service audit. Ask the provider to confirm the scope for your property.
- TRA and SIRE workflows.
- Property-manager operating support.
- Messaging and reporting modules.
Start with your operating model
Bring examples of foreign guests, companions, amended stays and properties with different responsibilities. Ask for the complete path from the booking to the report and its supporting evidence.
Questions to take to a demonstration
Use real cases from your property. A successful demonstration should show the result, the person responsible and what happens when a step fails.
How are reporting exceptions handled?
Walk through missing guest details and a rejected report. Agree who corrects the record and retains the receipt.
What is included in your implementation?
Ask for a written map of the standard workflow, any operator-specific work and the person who maintains it.
Can you export the history you need?
Request a sample of guest records, reporting evidence and activity history. Check access restrictions before involving owners or contractors.
How to read this evaluation
We publish Sixto, so this is our evaluation framework rather than an independent ranking. A feature not mentioned here is not necessarily absent. Confirm availability, permissions, integration scope and support directly with each provider.
Before changing a system
- List upcoming reservations, physical units, guest balances and the channels that publish availability.
- Agree on the system of record and test changes with one property before a wider move.
- Export and reconcile guest records and reporting evidence. Define a rollback owner before switching channel control.