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Guest check-in and verification in Colombia: ID documents, SIRE and TRA

A workflow for reviewing every guest and their ID or passport, completing SIRE and TRA and following up on registrations with your team.

By the Sixto team, from StrataSix ·

General information. Review current requirements with the official sources and your adviser.

Register every guest

Collect the details of every person staying, including companions. Check that the name and document number match the ID or passport. The person who books is not the full guest list.

Review documents and resolve missing details

Check that the document is readable and valid. If details are missing or do not match, request clarification and leave the case pending for the team. An uploaded image does not mean the document has been verified.

Protect data and review special cases

Explain how you use the data and restrict access to authorized staff. Apply your data processing policy and review requirements for minors before confirming accommodation. Use the legal checklist to review these obligations with your adviser.

File SIRE and TRA

SIRE records foreign guest arrivals and departures. The TRA registers Colombian and foreign guests and companions, and requires an active RNT. Consult the specific guides for current requirements and deadlines. Check each submission result: a prepared report is not a received report.

Confirm arrivals and departures

Compare the people arriving with the registrations. If a companion changes, review their details and update the relevant reports. Record the actual departure and retain submission evidence under your data policy.

How Sixto helps

Sixto verifies every guest and their document (ID or passport) and files SIRE and TRA from that data. Your team reviews cases that need attention.

Official source

  1. Migración Colombia: SIRE frequently asked questions
  2. VUE: accommodation registration card (TRA)

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Make the routine feel lighter.

Sixto does the work for you: it files SIRE and TRA from online check-in, issues the DIAN e-invoice at every checkout and keeps your RNT in view. Tell us how you operate and we will show you how it works for your property.

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