Sixto vs Hostfully: guest content and the operating handoff
Sixto brings reservations, guest check-in, SIRE, TRA and DIAN invoicing workflows together for Colombian hospitality teams.
Compare the products you would actually buy. Hostfully’s guidebooks and rental PMS address distinct parts of the journey; Sixto brings configured Colombian stay operations into the team’s shared context. Demonstrate a booking change, an incomplete arrival and an owner request before choosing.
Published workflows, compared by scope
Reviewed 17 October 2026. Described capabilities are not independently tested; confirm your plan, property setup and integrations.
| Capability | Sixto | Hostfully |
|---|---|---|
| Reservations and channels | Sixto channel management; connected accounts required | Central calendar, distribution and direct-booking tools |
| SIRE reporting | Preparation and filing; credentials and activation required | Demonstrate the route for Colombian submission |
| TRA reporting | Preparation and filing; property setup and activation required | Demonstrate the route for Colombian submission |
| Colombian electronic invoicing | Configured MATIAS integration; issuer enablement required | Confirm the Colombian invoicing connection and activation |
| Online registration and identity checks | Guest and companion registration with document-review workflow | Pre-arrival forms and agreements; demonstrate verification scope |
| Smart-lock access | Supported connected locks; permissions and access rules required | Device offering and connections; confirm model and plan |
| Colombian tax evidence | Evidence records for review; tax eligibility is case-specific | Demonstrate evidence review, retention and permissions |
| Cleaning and assigned work | Cleaning and team tasks | Tasks for cleaning and maintenance; test completion and handoffs |
| Staff time records | Time records and review workflows | Confirm time recording and approval scope |
| Financial workflows | Expenses, receipts and invoicing workflows | Owner reporting and payment tools; reconcile actual settlement |
Sixto publishes this comparison. “Confirm” identifies an unresolved scope question, not an absent feature. Native workflows, partner integrations and general product capabilities are different.
- Hostfully product scope
- PMS and Guidebooks distinction
- Owner management
- Channel-specific reservation imports
- PMS migration planning
- Pricing and add-ons
- Product and language questions
- Unified Inbox and InboxAI
- PMS features, pre-arrival forms and task assignment
Sixto next to Hostfully, workflow by workflow
Compare the documented scope of each workflow, the connections required and the work your team retains. Product versions, plans and activation requirements can differ.
Where to evaluate Sixto for your operation
- Connected hospitality workReview reservations, guest conversations, tasks, registration, reporting and financial workflows in one operating context. Confirm live connections and permissions.
- Drafts and controlled actionsSixto drafts replies and suggests next steps. Review the approval and automation settings that apply to each action and staff role.
- Colombian operating workflowsReview SIRE, TRA and configured Colombian invoicing alongside the daily work. Credentials, enablement and activation prerequisites still apply.
| Workflow | SixtoSixto workflow | HostfullyFrom its official page |
|---|---|---|
| Colombian compliance | ||
| TRA and SIRE | Sixto Sixto workflow Reports prepared from the guest's check-in data, with receipts and pending cases in one place. Credentials and go-live are set up with you during onboarding.Explore workflow |
Hostfully Confirm in demo Demonstrate the Colombian reporting route, responsibilities and accepted results. |
| DIAN e-invoicing | Sixto Sixto workflow Prepare electronic-invoicing workflows from stay information through the configured MATIAS integration. Issuer enablement, numbering, credentials and tax configuration must be established; eligibility is case-specific.Explore workflow |
Hostfully Confirm in demo Confirm the invoicing connection and legal-entity prerequisites. |
| Guest journey | ||
| Guest registration | Sixto Sixto workflow Online check-in collects guest and companion details before arrival. Explore workflow |
Hostfully Described by provider Pre-arrival forms are documented; confirm companion and verification requirements. |
| Guest conversations | Sixto Sixto workflow Guest conversations from connected channels, with replies drafted for staff review. Your sending provider is connected with you during onboarding.Explore workflow |
Hostfully Described by provider Unified inbox and assisted replies are described; test channel coverage. |
| English and Spanish | Sixto Sixto workflow Guests and your team each use Sixto in English or Spanish, and replies are drafted in the guest's language. Explore workflow |
Hostfully Confirm in demo Check staff, guidebook and owner-portal language support independently. |
| Daily operation | ||
| Reservation calendar | Sixto Sixto workflow Stays and physical units in one calendar, kept in sync with your channels. We connect your reservation source with you during onboarding.Explore workflow |
Hostfully Described by provider Central calendar, distribution and direct bookings are documented. |
| Cleaning and assigned tasks | Sixto Sixto workflow Assign work, record completion and keep its history. Explore workflow |
Hostfully Described by provider Cleaning and maintenance task assignment is documented; test completion and exceptions. |
| Expenses and receipts | Sixto Sixto workflow Record expenses, attach receipts and review the ledger. Explore workflow |
Hostfully Described by provider Owner reports can include charges and adjustments; verify accounting scope. |
| Intelligence and connections | ||
| Replies and next steps from Sixto | Sixto Sixto workflow Sixto drafts replies and suggests next steps. Approval and automation follow the configured workflow and permissions. Permissions follow each person's role.Explore workflow |
Hostfully Described by provider InboxAI is documented; review its knowledge, controls and included plan. |
| Works with your tools | Sixto Sixto workflow Connect supported reservation sources, channels and compatible smart locks. Confirm the provider, supported actions, account setup and permissions before activation.Explore workflow |
Hostfully Described by provider PMS, guidebooks, devices and partner connections need a defined package. |
| Documented workflow coverage | Sixto10/10 documented0 need confirmation | Hostfully7/10 documented3 need confirmation |
Each of these 10 workflows counts once, including documented partner integrations. Counts describe documented scope, not an independent product test or a quality ranking. A workflow needing confirmation is an unresolved scope question, not a missing feature. Plan, country, setup and activation requirements still apply.
See your operation in Sixto
Bring an arrival, a cleaning task and an open case. We walk through the whole workflow and set it up with you during onboarding.
How to make the decision
A better welcome guide may be enough if guest information is the only problem. Choose a broader system change when the pilot proves a better operational handoff and preserves the reservation and owner processes you need. Sixto’s current organization onboarding is Colombian; confirm that boundary before extending the comparison to another market.
Guest knowledge and reservation control solve different problems
Hostfully’s combination of a PMS and a separate guidebook product makes the purchase boundary important. Good guest information can reduce ambiguity about the property without changing the system that controls availability. Conversely, a polished guide cannot resolve a disagreement between a booking, a cleaning assignment and the state of registration. Our assessment is that buyers should value both kinds of work independently. A rental business with a strong existing PMS may gain more from better information than from moving every reservation. A team struggling with handoffs may need operational consolidation even when its welcome material already looks excellent.
The owner relationship adds another communication surface
A management company must explain the property to guests while giving owners an appropriate view of their investment. Those audiences should not automatically receive the same information or permissions. Hostfully’s owner tools and guest-content offering make it relevant to businesses balancing both relationships. Sixto’s case for a Colombian operator rests on the configured stay workflow and the context the working team shares. Neither choice removes the need for clear content ownership. When a building rule changes, somebody still needs to approve the instruction, keep its language versions aligned and prevent the old version from remaining in a scheduled message.
The best migration may be smaller than the initial proposal
A system change can expand quietly from moving future reservations into rebuilding guides, messages, owner permissions and direct-booking content. Those items contain operating knowledge accumulated by the team. Preserving that knowledge is different from copying a database field. Hostfully’s distinct product boundaries make it especially useful to define what stays and what moves. For Sixto, the gain must come from a demonstrated Colombian operational improvement, with the retained tools and responsibilities made explicit. Comparing a full replacement against a narrower change can reveal a less disruptive option, provided the remaining connections have clear ownership and do not recreate the original handoff problem.
Questions to take to a demonstration
Use real cases from your property. A successful demonstration should show the result, the person responsible and what happens when a step fails.
Are you replacing the PMS or improving the guest information?
Write down the last ten questions guests asked and the last ten operational failures staff resolved. Classify each by the information or action needed, then demonstrate the hardest cases. A readable guide can explain the parking entrance, but it does not itself assign a repair or establish that an arrival is ready. Ask for a proposal that clearly identifies the products included. If the current reservation system works, establish why replacing it is necessary before accepting migration work as part of a guidebook purchase.
Who keeps the guidebook accurate across properties?
Use two apartments that share a building but have different entrances, appliances and checkout rules. Change one instruction and examine which guest-facing versions change with it. Assign an owner to each type of content, including seasonal recommendations and emergency information. Then test the page on a phone in the guest’s language. Your approval should cover outdated content and access to sensitive instructions, not just attractive presentation. Ask how the material can be exported or retained if you later change the PMS or guidebook subscription.
Can messages lead to an accountable next action?
Start with an inquiry that becomes a booking, then introduce an early-arrival request after a cleaner has been assigned. Ask the team to show the conversation, the current booking status and who must approve or decline the request. Hostfully documents a unified inbox and assisted replies; inspect whether the answer uses the correct property information and what review controls apply. In Sixto, run the same handover with two staff roles. A useful reply is one that reflects the actual operation and does not promise an action nobody owns.
Which reservations require a different migration path?
Hostfully’s import guidance treats booking sources differently rather than promising one universal import. Build separate lists for channel bookings, direct stays, owner blocks and enquiries that have not converted. Record source references and expected totals before any connection changes. Ask which historical information, payments, attachments and conversations will remain in the previous system. Test a modification during the agreed cutover window, and nominate the person who stops duplicate messages. Do not close the old account until the team has reconciled the records it needs to serve future guests.
Does the owner portal support the relationship you sell?
Give an owner permission to view one property and request personal dates while staff handle an adjacent guest reservation. Inspect what the owner sees, which changes require approval and how the team resolves conflicting expectations. Then compare the owner’s statement with a repair charge and the transfer actually made. Hostfully documents owner access and reports, but a report should not be assumed to execute a payment or replace your accountant’s records. Define the visibility and reconciliation rules before inviting real owners into either proposed system.
Where does guest information become verified operating evidence?
Use a family reservation with a missing companion document and a corrected departure date. Ask how the information becomes actionable for reception, reporting and access, and which person reviews an exception. For Colombia, require the actual SIRE, TRA and DIAN route relevant to the business, including connected products and prerequisites. A signed rental agreement or a useful welcome guide does not establish successful statutory reporting. Review Sixto’s configured registration and reporting workflow with the same case, including a failed step and the evidence retained after correction.
Which languages and country services are included?
Test the staff workspace, owner portal, guest guide and automated messages as separate surfaces. Hostfully publishes multilingual guest and owner experiences, but that should not be stretched into a promise that every staff screen and support interaction uses the same language. Have the people doing the work complete the demonstration. Confirm payment eligibility, settlement arrangements and local invoicing for the legal entity, not merely the guest’s nationality. If the operation is outside Colombia, Sixto is a future-fit discussion until country onboarding and the required financial arrangements are explicitly available.
What is the full package, and what would justify switching?
Request a written total for the same property count, booking mix and contract term, including the platform fee, optional guidebooks or devices, onboarding and payment or direct-booking charges that apply. Include the staff time needed to rebuild content and reconcile future reservations. Pilot a property with an owner stay, a direct booking and an incomplete arrival. Prefer Sixto when the Colombian operating handoff is the decisive gain and the proposed scope is ready. Retain Hostfully when the existing PMS and content workflow meet the requirement more completely. Agree on exports and cancellation terms before either decision.
Run the same practical test
- Choose one arrival with a change of dates or companions and follow it from booking to checkout.
- Ask a second team member to take over, with their own permissions and without an extra spreadsheet.
- Try a missing prerequisite or failed integration. Check recovery, history and responsibility before deciding.
Sources and review date
- Hostfully product scope
- PMS and Guidebooks distinction
- Owner management
- Channel-specific reservation imports
- PMS migration planning
- Pricing and add-ons
- Product and language questions
- Unified Inbox and InboxAI
- PMS features, pre-arrival forms and task assignment