Sixto vs Hostaway: stay operations and owner reporting
Sixto brings reservations, guest check-in, SIRE, TRA and DIAN invoicing workflows together for Colombian hospitality teams.
Compare the same Colombian property, owner contract and arrival exception. Hostaway documents portfolio reporting and rental operations; Sixto brings the configured stay workflow into shared team context. Establish the local reporting, payment and integration scope in each proposal.
Published workflows, compared by scope
Reviewed 17 October 2026. Described capabilities are not independently tested; confirm your plan, property setup and integrations.
| Capability | Sixto | Hostaway |
|---|---|---|
| Reservations and channels | Sixto channel management; connected accounts required | Reservation distribution and direct-booking tools |
| SIRE reporting | Preparation and filing; credentials and activation required | Demonstrate the Colombian filing route and prerequisites |
| TRA reporting | Preparation and filing; property setup and activation required | Demonstrate the Colombian filing route and prerequisites |
| Colombian electronic invoicing | Configured MATIAS integration; issuer enablement required | Confirm the Colombian invoicing route for your entity |
| Online registration and identity checks | Guest and companion registration with document-review workflow | Guest portal and configured arrival requirements |
| Smart-lock access | Supported connected locks; permissions and access rules required | Smart Locks for supported devices, with device billing |
| Colombian tax evidence | Evidence records for review; tax eligibility is case-specific | Demonstrate collection, review and retention of the required evidence |
| Cleaning and assigned work | Cleaning and team tasks | Task management; inspect your turnover workflow |
| Staff time records | Time records and review workflows | Demonstrate time capture and approval requirements |
| Financial workflows | Expenses, receipts and invoicing workflows | Owner statements and financial reporting; reconcile money movement |
Sixto publishes this comparison. “Confirm” identifies an unresolved scope question, not an absent feature. Native workflows, partner integrations and general product capabilities are different.
- Hostaway product scope
- Owner statements overview
- Owner statements questions
- Guest portal
- Smart locks overview
- Reservation import and export
- Pricing
- Hostaway AI
Sixto next to Hostaway, workflow by workflow
Compare the documented scope of each workflow, the connections required and the work your team retains. Product versions, plans and activation requirements can differ.
Where to evaluate Sixto for your operation
- Connected hospitality workReview reservations, guest conversations, tasks, registration, reporting and financial workflows in one operating context. Confirm live connections and permissions.
- Drafts and controlled actionsSixto drafts replies and suggests next steps. Review the approval and automation settings that apply to each action and staff role.
- Colombian operating workflowsReview SIRE, TRA and configured Colombian invoicing alongside the daily work. Credentials, enablement and activation prerequisites still apply.
| Workflow | SixtoSixto workflow | HostawayFrom its official page |
|---|---|---|
| Colombian compliance | ||
| TRA and SIRE | Sixto Sixto workflow Reports prepared from the guest's check-in data, with receipts and pending cases in one place. Credentials and go-live are set up with you during onboarding.Explore workflow |
Hostaway Confirm in demo Request the current Colombian submission route and accepted-result evidence. |
| DIAN e-invoicing | Sixto Sixto workflow Prepare electronic-invoicing workflows from stay information through the configured MATIAS integration. Issuer enablement, numbering, credentials and tax configuration must be established; eligibility is case-specific.Explore workflow |
Hostaway Confirm in demo Confirm entity eligibility, invoicing connection and production activation. |
| Guest journey | ||
| Guest registration | Sixto Sixto workflow Online check-in collects guest and companion details before arrival. Explore workflow |
Hostaway Described by provider Guest portal with configured arrival requirements; test companion-level completeness. |
| Guest conversations | Sixto Sixto workflow Guest conversations from connected channels, with replies drafted for staff review. Your sending provider is connected with you during onboarding.Explore workflow |
Hostaway Described by provider Guest communication and message automation; inspect channel and permission scope. |
| English and Spanish | Sixto Sixto workflow Guests and your team each use Sixto in English or Spanish, and replies are drafted in the guest's language. Explore workflow |
Hostaway Confirm in demo Demonstrate staff, guest and owner languages separately. |
| Daily operation | ||
| Reservation calendar | Sixto Sixto workflow Stays and physical units in one calendar, kept in sync with your channels. We connect your reservation source with you during onboarding.Explore workflow |
Hostaway Described by provider Reservations and distribution across the configured channels. |
| Cleaning and assigned tasks | Sixto Sixto workflow Assign work, record completion and keep its history. Explore workflow |
Hostaway Described by provider Tasks are documented; test assignment, completion and an urgent turnover. |
| Expenses and receipts | Sixto Sixto workflow Record expenses, attach receipts and review the ledger. Explore workflow |
Hostaway Described by provider Expenses and financial fields can feed owner statements. |
| Intelligence and connections | ||
| Replies and next steps from Sixto | Sixto Sixto workflow Sixto drafts replies and suggests next steps. Approval and automation follow the configured workflow and permissions. Permissions follow each person's role.Explore workflow |
Hostaway Described by provider Assisted messaging and other intelligent tools are described; confirm modules and controls. |
| Works with your tools | Sixto Sixto workflow Connect supported reservation sources, channels and compatible smart locks. Confirm the provider, supported actions, account setup and permissions before activation.Explore workflow |
Hostaway Described by provider Connected services and supported devices require individual scope and billing checks. |
| Documented workflow coverage | Sixto10/10 documented0 need confirmation | Hostaway7/10 documented3 need confirmation |
Each of these 10 workflows counts once, including documented partner integrations. Counts describe documented scope, not an independent product test or a quality ranking. A workflow needing confirmation is an unresolved scope question, not a missing feature. Plan, country, setup and activation requirements still apply.
See your operation in Sixto
Bring an arrival, a cleaning task and an open case. We walk through the whole workflow and set it up with you during onboarding.
How to make the decision
Choose around the work that is hardest to transfer: owner accounting routines, distribution control or the daily handoff between reception and operations. Require both a successful arrival and a reconciled reporting period. Sixto currently onboards Colombian organizations; do not extend that availability to an international portfolio without an explicit readiness review.
An owner-led business has a different center of gravity
For a rental manager, the owner is a second customer with a different definition of success. Guests want a dependable stay; owners want understandable earnings, controlled personal use and confidence in deductions. Hostaway’s owner-reporting focus matters because those relationships can determine whether a management contract renews. Our assessment is that a company with carefully established owner formulas should treat them as operating assets, not incidental settings. Moving the calendar while recreating the financial logic manually may leave the most valuable part of the business outside the new system. That can outweigh improvements elsewhere in the interface.
Where Sixto can make the stronger operational case
Sixto is particularly relevant to a Colombian operator whose recurring friction occurs between the booking and the work needed to host the guest. Reception may know about a late arrival while the cleaner, registration reviewer and manager each hold a different part of the situation. Bringing that context together is a concrete reason to evaluate consolidation. The case is weaker if the real bottleneck is a specialized owner-accounting arrangement that has not been demonstrated in the proposed scope. The useful comparison therefore follows a stay and a financial period separately. Success in one should not conceal unresolved work in the other.
Migration is a transfer of obligations, not just records
The transition includes promises already made to guests, distributions expected by owners and access credentials that exist outside the PMS. A clean reservation list is necessary but insufficient. There can be future payments still handled by the old arrangement, previously published statements that must remain understandable and doors with valid credentials. The practical implication is a staged handover with reconciled responsibilities. Historical exports protect access to evidence, while a controlled pilot reveals what staff must still do manually. A lower subscription quote only represents a better outcome if that remaining work and the exit costs are included in the decision.
Questions to take to a demonstration
Use real cases from your property. A successful demonstration should show the result, the person responsible and what happens when a step fails.
Does the owner model match your actual contracts?
Bring one straightforward management contract and one difficult one, such as a jointly owned apartment with repair deductions. Hostaway documents a single assigned owner per listing, with additional arrangements handled through reporting formulas. Ask both teams to explain how your contract would be represented, who can change a formula and how a replacement manager can understand it. Do not accept a beautiful dashboard as proof that month-end statements will match the amounts your owners expect.
Can a closed month survive a correction?
Use a completed month with a refund, a late supplier invoice and a reservation spanning two periods. Reconcile the booking ledger, the statement sent to the owner and the amount actually transferred. Ask what happens after you discover an error: who revises the statement, which version remains available and how the owner sees the adjustment. This exercise distinguishes a useful financial summary from a process that your accountant can repeat and explain. Define the accepted totals before the demonstration.
What does an arrival requirement actually prove?
Hostaway describes controls over the release of sensitive information in its guest portal. Test your own policy rather than treating every completed field as the same event. Use a booking where the lead guest has paid but a companion has not finished registration. Ask what staff can see, whether the guest understands what remains and how an authorized exception is recorded. In Sixto, inspect the configured registration and access conditions alongside the same conversation. Neither a submitted form nor a paid balance alone proves every local obligation is complete.
Who owns a code when you change lock systems?
Take one compatible lock through a changed departure, cancellation and connection removal. Hostaway explicitly says disconnecting its integration does not remove existing device codes. Plan the physical credential cleanup as well as the software change. Before transferring control, list current guests, staff credentials and backup access; assign someone to verify the door and reconcile the last bill. Ask both providers which device models, accounts and subscriptions are prerequisites. A successful connection is only one part of a safe handover.
How will future reservations move without duplicate actions?
Build a migration register by channel and property, including source booking references, dates, occupants, balances and special instructions. Hostaway documents import and export workflows, but that does not establish that every conversation, card token or automation will move. Ask for an explicit included-and-excluded list. Reconcile a sample before changing channel control, and nominate the person who pauses old messages and scheduled actions. Keep an agreed fallback for a late modification arriving during cutover. Your acceptance test should include an amended booking, not just a new one.
Where do Colombian reporting and invoicing finish?
Ask for the exact production route for SIRE, TRA and DIAN requirements relevant to your operation, including any connected service and activation prerequisites. A generic invoice or a guest-data export does not answer that question. Follow a test record through its accepted result, then deliberately introduce a correction or rejected submission. In Sixto, review the enabled workflow and its prerequisites rather than assuming every account arrives ready to file. Name the person responsible for unresolved records and the evidence your team can retrieve later.
What will the portfolio cost to operate, not just license?
Request a quote against the same inventory and contract period. Separate the core subscription from onboarding, managed locks, optional modules, messaging and payment-provider charges. Include staff time to reconcile owners and maintain any connections that remain. Ask how adding or removing listings affects billing, whether minimum commitments apply and what data you can export at exit. Test the working languages with the receptionist and owner who will use them. A translated guest message does not establish that every staff screen or support channel uses that language.
What would make you keep Hostaway rather than migrate?
Choose a representative property with an owner statement, a same-day turnover and an arrival exception. Give the same case to Sixto and Hostaway, then compare the unresolved work and the number of people needed to finish it. Keep Hostaway if its established portfolio processes solve requirements the proposed replacement cannot yet demonstrate. Choose Sixto when the Colombian stay workflow is the better fit and the remaining finance, payment and distribution arrangements are explicitly agreed. Sign off a pilot, a reconciled financial period and a rollback owner before moving the rest of the portfolio.
Run the same practical test
- Choose one arrival with a change of dates or companions and follow it from booking to checkout.
- Ask a second team member to take over, with their own permissions and without an extra spreadsheet.
- Try a missing prerequisite or failed integration. Check recovery, history and responsibility before deciding.
Sources and review date
- Hostaway product scope
- Owner statements overview
- Owner statements questions
- Guest portal
- Smart locks overview
- Reservation import and export
- Pricing
- Hostaway AI