24/7
replies
Guests get accurate answers at any hour, in their language.
Most
messages handled
Routine questions never reach your phone.
Fewer
bad reviews
Problems are caught and routed before they turn into a review.
[ KEY FEATURES ]
Unified inbox, handled by Sixto
Answers from your manual
Replies that sound like you
Sixto answers from your house manual, building rules and the booking itself, in your tone. When the manual is missing something, it asks you once and remembers.
Learns from your past replies
Pulls booking details automatically
Fills gaps in the manual over time
Smart hand-off
Only the conversations that need you
Complaints, refunds and anything sensitive come to you with a summary and a suggested reply, so you can respond in seconds.
Urgency and tone detection
Summary and suggested reply
Hand back to Sixto anytime
Scheduled messages
The right message at the right moment
Arrival instructions, mid-stay check-ins, checkout reminders and review requests go out automatically, timed to each stay.
Templates per property
Timed to check-in and checkout
Skips review requests after complaints
[ HOW THE WORK SPLITS ]
What Sixto does, and what stays with you
Sixto handles
Replies to routine questions any time of day
Writes in Spanish, English, Portuguese and French
Turns problems into tasks for the right person
Sends arrival, checkout and review messages on schedule
You decide
Handle complaints and refund requests
Edit the house manual Sixto answers from
Step into any conversation at any time
[ ASK SIXTO ]
Ask in Spanish or English. Sixto answers and acts.
Sixto answers from your live bookings, documents and books, and can carry out the next step once you approve it.
What did guests ask most this month?Summarise Laura's conversationReply to Carlos: no discount
What did guests ask most this month?
Parking was the top question, 38 times, mostly at Laureles 3B. I've added the building's visitor parking rules to the house manual so I can answer it directly. Wi-Fi and early check-in come next.
Ask Sixto anything…
Also included
One thread per guest
Each guest has one conversation across Airbnb, Booking.com and WhatsApp.
Answers from your manual
Sixto quotes your house rules, building rules and local tips.
Hand-off with a summary
Complaints and money questions come to you with context.
Scheduled messages
Arrival, mid-stay and checkout messages go out automatically.
[ ALL-IN-ONE ]
One tool instead of five
Hosts switch to Sixto from a PMS, a compliance tool like Hospy, separate accounting software and a lock app. Everything shares the same guests, bookings and books.
Your PMS
Calendar, bookings, inbox
Hospy
SIRE, TRA and RNT
Accounting software
Books, owners, DIAN
Lock apps
Codes per stay
Spreadsheets
Insights and reports